RELATED: You Can Speed Up Your Slow iPhone by Replacing the Battery With an Apple Authorized shop most likely located in your area anyway, is there a compelling reason to go to an unauthorized, independent shop instead of an Authorized Service Provider? Or should you just stay away from independent shops entirely? What About Unauthorized Independent Shops? However, depending on the Authorized Service Provider, they might not have the necessary tools to service products as quickly as Apple can, and many repairs end up getting sent off to Apple anyway instead of being done in-house, with battery and screen replacements being the big exceptions. Instead, you can just go to your local Authorized Service Providers and possibly score a same-day repair, depending on the issue.
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This means that if you need to get your iPhone or Mac looked at, you don’t necessarily have to ship it off to Apple and be without it for an extended amount of time. The biggest benefit of Apple Authorized locations, though, is that you likely have one in your area, whereas the nearest Apple Store could be a few hours away.
offers tons of replacement parts (and tools) that are as genuine as it can get. However, iFixit offers iPhone replacement parts that are from the same Chinese suppliers that Apple uses, and their guides are about as good as it gets without it being Apple-official. Every Authorized Service Provider, though, is required to have at least one Apple Certified Mac Technician on staff no matter what.Īpple Authorized stores also have access to Apple resources, including genuine replacement parts, as well as product schematics and documents to help with repairs-no one else has access to this information, so this alone is quite valuable for Authorized Service Providers. However, according to one Apple-certified technician that we spoke to, the consistency of the training and certifications varies from store to store, as sales representatives in particular aren’t necessarily required to obtain Apple certifications, but are at least encouraged to do so. We’ll mostly be discussing Authorized Service Providers in this post.įurthermore, employees at Apple Authorized locations receive the same training and certifications that regular Apple Store employees do. Authorized Service Providers, on the other hand, can sell Apple products, as well as service and repair them (e.g.
So places like Walmart, Target, and carrier stores are Authorized Resellers that sell Apple products in some capacity, but they don’t offer any repair services. It’s important to note the distinction between Authorized Service Providers and Authorized Resellers, though. These are all called Apple Authorized Service Providers (AASPs) and Resellers (AARs), and while they’re not genuine Apple Stores, they’re as close as it gets in certain areas. However, you can usually also find smaller, locally-owned shops that provide the same service. These stores usually have a small dedicated section where they sell Apple products, as well as service them (depending on the store). You might have seen other places that serve almost as third-party Apple Stores, like Best Buy, B&H Photo, Walmart, and Target.
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RELATED: How to Buy Stuff at the Apple Store Without a Cashier There are tons of other stores that also offer a similar experience, which is great for those who live nowhere near an Apple Store. Apple Stores aren’t the only place where you can buy Apple products and get them serviced.
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